
System Integrations
Connect everyday tools through reliable data exchange, clear permissions, and fewer manual handoffs between teams.

Healthcare teams manage referrals, eligibility checks, and claims across disconnected systems. BackAI builds AI to prepare accurate records, flag missing details, and give staff more time for patient support.
healthcare solutions
Your team handles referrals, forms, and claims across disconnected tools, documents, and conversations. We build AI that brings those records together, applies your rules, and prepares verified updates and exceptions for the people responsible.
Turn referrals, forms, and claims into structured records that follow your rules, flag missing information, and give operators a clear next action.
Connect EHR and billing with the records your team needs, so completed work moves between systems without repetitive copying, checking, or manual re-entry.
Give clinicians a clear review queue with source records, exception details, and approval controls, while AI handles the repetitive preparation behind each important operational decision.

Bring referrals, forms, and claims into one connected workflow, with the context your clinicians need to act. Trace every record from its original source through checks, exceptions, and approval. We connect EHR and billing so information stays available where your team already works, and a missing detail becomes a visible task before it slows down the next person or creates avoidable rework.
Your clinicians should spend time on care and decisions, with context at hand, while reliable systems prepare the records, checks, and routine updates around them.

BackAI Engineering

Built for results
Measure the impact against your current administrative workload: time spent, records processed, exception rates, and operator capacity. Agree the baseline before development, then track how the live system changes everyday work across your healthcare business.
BackAI for healthcare
Start with the people doing the work, rather than a predefined software package. We map referrals, forms, and claims, identify the handoffs that create delays, and translate your operating rules into a practical system. The scope includes integrations, exception handling, approval checkpoints, and team onboarding, with delivery decisions guided by the workflow your clinicians need to run every day.
Control for healthcare
AI prepares referrals, forms, and claims for review, with links to the original records and clear reasons for exceptions. Your clinicians retain responsibility for care and decisions, while permissions and approval checkpoints define which routine actions the system can complete independently.
Connect Epic, Cerner, Athenahealth with the records your workflow needs, using APIs and approved access. Keep referrals and claims synchronized across tools, so your clinicians spend less time moving information and more time acting on it.

FAQs
We begin with one workflow, your existing tools, and the people responsible for the outcome. Together, we map incoming records, business rules, approvals, and exceptions. The system then handles repetitive processing while your team reviews decisions. Before deployment, we validate it against representative records with your operations team and agree how to measure time saved, accuracy, and operational capacity.
Yes. We build around the tools your team already uses, rather than asking you to move everything elsewhere. Integration depends on available APIs, database access, permissions, and the specific records your workflow needs to exchange in production.
Your team does. We define approval points and exception queues before launch. AI prepares the work; authorized operators review changes and decide which actions the system can complete.
Access follows the existing roles, permissions, and retention requirements agreed with your business. We map data movement, limit unnecessary access, and keep traceable records of system actions. Security requirements are reviewed before connecting production tools or processing sensitive information.
You own the custom source code and business data. We hand over documentation, access, and operating guidance so your team can maintain and extend the system.